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Customer Service

Shipping Within Canada
Shipping in Canada is "FREE" (using Expedited Parcel) when placing an order of $200.00 or greater (before taxes). Additional shipping will be charged to ship to an Airstage address. Shipping is set at a flat rate of $15.00, but will be changed once we recieve your order.  $8 within Ontario and $10 for all other provinces.
Shipping To The USA
Orders shipped to the USA are shipped using UPS. Orders typically take between 5 and 10 business days to arrive at their destination depending upon stock availability. Faster shipping is available upon request. Additional charges would apply. See price chart on the following page. Shipping to the 48 US States is now "FREE" when placing an order of $200.00 or greater. Additional shipping charges and/or an alternate carrier may be utilized when shipping to Alaska and Hawaii.
Taxes
Orders to Ontario pay 13% HST. Orders to New Brunswick, Newfoundland and Nova Scotia pay 13% HST. All other orders within Canada pay 5% GST only. Tax is also charged on shipping costs. US customers disregard all tax amounts.
Payment Options
We accept Visa, Mastercard, American Express, cheques and money orders. C.O.D. is available for an additional charge of $8.00 within Canada only.
Minimum Order
There is no minimum order required with Stockroom Supply
Quotes
Some sizes, grits or materials of sandpaper not listed in this catalogue may still be available. Feel free to call us and we will let you know about availability and cost. Please not: when an item is ordered in pecial for the customer, it is unable to be returned.
Return Policy
We will accept return of goods at no extra charge including freight when the following conditions apply:
  1. We have mad an error in shipping or processing your order.
  2. There are defects in the product.
For items being returned due to the customer ordering the wrong product, or for someother reason, all freight charges will be paid by the customer. When an item is ordered in special for the customer (usually something not listed in the catalogue), it is unable to be returned. Please contact us before returning any product, and let us know what you would like to return and the reason for the return. We will instruct you at that time how to handle the product for return.
Privacy Policy
We at Stockroom Supply do not share or sell your information with anyone. We respect your privacy.